Training Officer for a 4-Star Hotel in Dubai | Salary: AED 4,200 (basic) + other hotel benefits

Job Opportunity: Training Officer for a 4-Star Hotel in Dubai

Location: Dubai, UAE
Industry: Hospitality / Hotel
Position: Training Officer
Salary: AED 4,200 (basic) + other hotel benefits

Job Description: We are seeking a dynamic and skilled Training Officer to join our team at a prestigious 4-star hotel in Dubai. The ideal candidate will have experience in actively leading training modules and enhancing the skills of hotel staff. The role focuses on training in areas such as guest relations, supervisory skills, teamwork, and communication.

Key Responsibilities:

• Lead and conduct training sessions for hotel staff on various topics.
• Develop and deliver training modules including:
  • Handling guest complaints effectively.
  • Supervisory and leadership skills.
  • Enhancing guest experience and anticipating guest needs.
  • Promoting teamwork and collaboration.
  • Improving active listening and communication skills.
• Evaluate the effectiveness of training programs and make improvements as needed.
• Work closely with hotel management to identify training needs and develop tailored training plans.
• Foster a positive learning environment and encourage continuous professional development among staff.

Requirements:

• Experience in a similar training role within the hospitality industry is preferred.
• Strong communication and interpersonal skills.
• Ability to engage and motivate staff through effective training techniques.
• Proficient in developing and delivering training materials.
• Knowledge of guest service principles and hospitality standards.
• Fluent in English; additional languages are a plus.
• Strong organizational and time-management skills.

Benefits:

• Competitive basic salary of AED 4,200.
• Other hotel benefits including health insurance, accommodation, and meals.
• Opportunity for career growth and professional development within a reputable hotel.

How to Apply: If you meet the above criteria and are passionate about training and development in the hospitality industry, please submit your CV to michelleaptresources@gmail.com with the subject line "Training Officer Application."