Airport Supervisor Jobs in Ras Al Khaimah | Air Arabia Careers

1- Airport Supervisor
Job: Full Time
Location: Ras Al Khaimah, UAE

Job Responsibilities:

Assists the “Airport Manager” in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Air Arabia policies and procedures laid down in the stations’ operation manual.Supervises briefings/debriefings, ramp, check-in, safety, security, and other matters ensuring they are  handled in accordance with operational procedures; reports deviations and delays to Airport Manager to resolve accordinglyLiaises with Airport Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.Reports to the “Airport Manager” and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Air Arabia at all times.Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.

Job Requirements:

3-5 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.Must have a minimum of 2 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.Good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies’ rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, Load Control.Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.Familiar with monitoring service level agreements (SLAs).

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